We are proud to announce that we are sponsoring and exhibiting at Genesys G-Force Orlando 2009, April 20-22, at the Gaylord Palms Resort. Attendees will learn about solutions and best practices that will help orchestrate a complete customer experience. Register at www.genesysgforce.com/orlando.
Genesys bridges the gaps between information silos so you understand each and every customer. Once you see the big picture, you can make better decisions.
At G-Force Orlando 2009, you will gain practical knowledge and insight into how to transform your customers’ experiences, and how to profit from the coherent picture that emerges:
- See how unifying customer service across all channels leads to rich interactions and a better customer experience.
- Learn how virtualization can tap the back-office, enable home agents and integrate branch offices to support service.
- Hear how linking interactions to business processes can improve customer satisfaction, loyalty and ultimately results.
- Improve your ability to proactively manage your business, anticipate changes and identify opportunities.
G-Force Orlando will provide excellent opportunities to network with key industry leaders:
- Keynote Speaker - Lior Arussy. Visionary, consultant, and creative catalyst was named an “Influential Leader” by CRM, and reaches 600,000 customers monthly with his syndicated column “Focus: Customer.”
- Over 1,300 conference delegates – Genesys customers and partners.
- Two days of general sessions and 28 breakout sessions.
- Presentations from Genesys customers, partners, executives and industry experts.
- Engage with Genesys experts and partners in the Partner Pavilion.
- FREE education day and certification exams.
- Discover real-world solutions to your challenges.
We look forward to seeing you in Orlando. Please be sure to stop by our booth in the Partner Pavilion.