Winnipeg, MB (September 15, 2008). Online Business Systems, a leading North American consultancy for business and technology solutions, announced today that it has opened an office in Orange County, California. Orange County is Online’s seventh office.
The Orange County office expands Online’s ability to support Southern California’s growing demand for Customer Interaction Management (CIM) based consulting services, including Enterprise Integration and Business Intelligence solutions. For the past two years Online has been providing consulting services in Southern California to leading organizations within industries ranging from Automotive Manufacturing to Energy Services and Justice & Public Safety. Opening the new office further demonstrates Online’s commitment to the company’s growing client base within this region.
As a long time partner of Genesys Professional Services, Online has extensive experience assisting clients with the full Genesys suite of applications. Online’s Genesys based service offerings include framework configuration, routing architecture, customized reporting development, agent desktop integration, IVR development and SIP based telephony integration.
"We have seen significant growth in our customer base and the level of interest in our ability to deliver not only Genesys based solutions, but also enterprise integration and performance management services," said Gordon McGrath, Vice President of Online’s Customer Interaction Services Division. “There is an increasing demand for companies to transform the focus of their contact centers from attempting to provide great service to a capability model that fosters long-term customer loyalty. In order to help facilitate this type of transformation, Online leverages leading technologies and best practices in Performance Management and Customer Integration.”
Chuck Loewen, Founder and CEO of Online, is proud of his company’s success in Southern California. “Online’s philosophy has always been to make business decisions based on what is best for our clients, our company, and our people,” said Loewen. “Our success depends on that balance.”
Online’s Orange County office is located at:
Online Business Systems
600 Anton Blvd. 11th Floor
Costa Mesa, CA 92626
Office: 949.812.5980
About Online Business Systems
For more than 20 years, Online has been increasing productivity and innovation for clients through planning, transforming, and managing their IT environments. Online achieves this through their people who not only have their finger on the pulse of technology, but also have an astute understanding of how business works. Online guides clients to become leaders in their industry through their core services: Service Oriented Architecture, Enterprise Integration, Application Development, Business Process Management, Business Intelligence, and Customer Experience Consulting. For more information visit: www.obsglobal.com.
For more information:
Dominic Kingston
Director of Marketing
Online Business Systems
dkingston@obsglobal.com
403.265.8515 | 866.265.8515