COVID-19 Updates
Digital Transformation is ultimately about using technology to create impactful change.
Strategy should be established with confidence. Confidence that you are effectively managing risk, addressing customer's needs, and consistently delivering value. Strategy brings teams together, and propels people forward into action.
Our Strategy & Roadmap service is designed to help evaluate and enhance your business strategy to ensure you are going in the right direction, and in the best direction.
Deciding which digital technologies
to utilize can make critical differences to your organization's future state.
The risk of failure is high, and you
can't afford to fail.
Online's team will enable you to confidently set strategic direction
for your organization and translate that plan into action through the implementation of current state analysis, analytics, risk management, and effective governance of your resources.
Customer Engagement/CX
Business
Operations
Culture
Employee Engagement
Product & Service Innovation
Data
IT Delivery
Leadership
Adapt/Re-Invent
Business Models
The first step of the process is to understand your strategic intent, which can be achieved through a Digital Maturity Assessment.
Once completed, we will work with you to develop a transformative business plan that leverages digital technologies, disruptive business models to mitigate potential threats, and provide you with innovative revenue producing opportunities.
Managing your strategy in the face of the current unknowns, while still delivering the results needed to sustain operations and preserve market share can be overwhelming.
Follow along with Christopher Harper, as he discusses how organizations can take back control of their transformation strategies, and emerge from COVID-19 more resilient and ready for growth.
Online's Client is a private-sector focused, not-for-profit organization with a strong track record of delivering quality trade-related programs to businesses. The organization brought Online on to develop a digital transformation strategy and roadmap which:
1. Provided higher value services and an optimized experience
2. Improved external reporting on the value its services bring to Clients, demonstrating transparency and accountability through improved analytics
3. Increased operational agility, efficiency, and effectiveness as it relates to working with data and provisioning services
4. Leveraged its investment in Microsoft Dynamics 365
The team provided the Client with a path to not only navigate the change resulting from their digital transformation journey, but also to build a more change ready organization.
How can a small business with infinitely fewer resources pivot so quickly and effectively, while larger organizations with access to many more resources and expertise cannot?
Targeting innovation during times like these may seem like a low priority. However, those companies that take some time now to understand their customers' future needs will emerge ahead of the pack.