business & Technical Consulting

Our business and technical professionals provide our Clients with assistance across several key disciplines. You can count on Online to assemble a team for you, address a short-term resource gap, or fill a unique expert role.

OUR SERVICES

Business and Technical Consulting

Organizational Change Management

As a widely adopted discipline, Organizational Change Management (OCM) provides a structured approach to programs and projects that introduce change. OCM is relevant on projects of all sizes, whether you’re refreshing an existing solution, developing a new product, or creating a new line of business.

ONLINE'S APPROACH

Based on your organizations pre-disposition to change, Online will work closely with your team to:

1. Ensure that the requisite internal support structures are in place, before tackling the change

2. Involve the impacted internal and external stakeholders 

3. Develop and communicate business process changes that best exploit the new technologies

4. Create a mechanism for continuous benefits tracking and realization

5. Adopt a structured program for monitoring and ensuring that the targeted synergies have been realized

6. Build an organizational capacity for change. 

BENEFITS OF OCM

Improved Customer Experience

High Rates of
Adoption

Cost Savings &
ROI

High Rates of Employee Satisfaction

SERVICE OVERVIEW: Organizational Change Management

Online’s team of Organizational Change Management professionals thrive on helping our clients create lasting change within their organizations, by focusing on the people side of change. Ultimately, enabling your people to embrace change can be your secret weapon.

CONNECT WITH OUR TEAM

Kevin Paquin


Senior Director,
Technical Consulting Services

Shane Kilgallen


Senior Director,
Business Consulting Services
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