With over 35 years of providing excellent customer service, Online's partnership with Five9 provides our clients with a world-class technology solution that drives their customer and agent experiences forward.​

Online is proud to be a preferred Five9 partner. 

We provide organizations the tools to facilitate high-caliber customer and agent experiences. Our in-house capabilities with Five9 ensure seamless delivery of virtual contact centers (VCC), intelligent virtual agents (IVA) & chatbots.

Together we deliver Results. Guaranteed.

Five9

The Intelligent Cloud Contact Centre

By leveraging AI & automation in the contact center, Five9 has established itself as an industry leader in cloud contact center solutions.

FIVE9 & ONLINE: OUR PARTNERSHIP

IVR-Icons-Customer-Self-service

SEAMLESS

SHARED PRIORITIES

QUALIFIED

Our partnership allows Onliner’s to act on Five9’s behalf for a seamless delivery of virtual agent solutions.

We align philosophically that the customer comes first and collectively base our success on CSAT. 

Combined, Five9 & Online employees have over 380 years of contact center experience.

We are proud to be a Five9 Certified Implementation Partner

Chuck Loewen - President and Chief Executive Officer

"Our partnership with Five9 continues to provide value for both of our organizations. Five9 is focused on customer service excellence and they bring forth the absolute best in tech capabilities. We feel confident in providing their solutions to our valued Clients."

FIVE9: PROVIDING VALUE FOR CLIENTS.

“Five9’s integration with Salesforce is amazing. It’s really enabled our business to move fast and be agile.”

Read our latest contact center blog, including Microsoft Teams’ exciting integration opportunity…