Proud Genesys Partner

Online has been an authorized Genesys partner for over 12 years. Our team of dedicated engineers have been evolving with the platform and have amassed unparalleled experience and expertise. As your customers look for new ways to interact, count on Online to help transform your traditional call and contact centers into a central hub for customer engagement.

Customer Experience Solutions

"Our client was under a security directive to make their Genesys environment PCI compliant in a very short timeframe. LCN engaged Online and within three weeks the environment was brought into compliance. Online’s documented processes and thorough remediation efforts resulted in clearing thousands of vulnerability failures without compromising the production environment. This project would not have been this successful if not for the Online team."

Michael D. Lieb – President, LCN Network (LCN is a Division of Edward G. Sawyer Co., Inc.)