INNOVATION LAB

We believe Innovation happens when you apply technology and creativity to challenging business problems. Online's Innovation Lab explores, ideates, elaborates and prototypes solutions to difficult business problems by leveraging emerging technology to uncover insights and new opportunities.

Innovative curiosity is part of our DNA. Online’s Innovation Lab connects our Clients, and the difficult business problems they are trying to solve, with emerging technology. Our mission is to work with Clients to explore substantive changes for growth, uncover profitability, and improve customer satisfaction – by innovating on the edges.

TOPICS BEING EXPLORED

Some of the leading technology themes and topics that our Innovation Lab team leverage are:

Leveraging Artificial Intelligence

Our AI team has been developing distributed cloud application concepts, one of which benchmarked various AI approaches to identify anomalous behaviour patterns in sensor events streamed by a Home Security system..

Using NLP and Knowledge Graphs

The challenge was to ingest resume documents into a Knowledge Graph to explore resources, knowledge and skills, and client relationships visually. With mottain.ai, an Online knowledge worker explores the resource pool using visualization tools developed in React, using graph query languages to access cloud graph databases.

Enhancing customer experience interactions

We’re exploring omnichannel experiences that integrate best-of-breed frameworks for Natural Language Processing, dialog management and speech-to-text. We are continually working to integrate Onliners into our virtual world, lauching NEO (news and everything online) in 2020 keeping Onliners connected virtually when not possible physically.

RECENT PROJECTS & TRENDS OF FOCUS

Neural network-based
anomaly detection

Natural Language
Processing (NLP)

Solutions using edge
computing devices

Data science /
Machine Learning

Leveraging Artificial
Intelligence (AI)

Using Knowledge
Graphs

Enhancing Customer
Experience Interactions

Compliance
Reporting

Data Quality
& AI Readiness

AI Enablement
for Salesforce

An Update from our Innovation Lab

Most organizations are designed to produce IT solutions on a consistent basis, using a suite of familiar technologies and a conventional life cycle. However, when presented with a business problem that falls outside of this realm, most find themselves unequipped to solve this kind of unstructured problem.

Focusing on Machine Learning

Online Business Systems unveiled their highly anticipated Digital Innovation Lab in May of 2018. The Innovation Lab connects our customers, and the difficult business problems they are trying to solve, with emerging technology. Using a set of themes, the Innovation Lab will investigate technical trends industry experts believe will be the foundation of the next generation of digital business models. Below is an update on some of the Machine Learning that has been taking place.....

Online Announces the Launch of Their New Innovation Lab

Online Business Systems (Online), a business and information technology consultancy, is pleased to announce the launch of their new Innovation Lab. The Innovation Lab is a team within the office of Online’s Chief Technology Officer, Tim Siemens. The Innovation Lab connects our customers, and the difficult business problems they are trying to solve, with emerging technology.

OUR GUIDING PRINCIPLES

CONNECT WITH THE TEAM


TIM SIEMENS


Partner and Chief Technology Officer

LARRY SKELLY


Director, Innovation Lab
Check out
2020 Recap and
2021 Intentions

BLOG

Check out
2019 Update- Machine
learning Focused

BLOG

Check out
2018 Update from Innovation Lab

BLOG