Transform Customer Experience with Virtual Agents + Data + AI — Discover Now
Our unsurpassed delivery, our people, and the Online culture of loyalty, trust, and commitment to mutual success set us apart. For over 30 years, Online has maintained rigorous hiring practices and a commitment to career mentorship and professional development. We always do our best to balance doing what’s right for our clients, for our company, and for Onliners. The results are tangible – high morale and low staff turnover, numerous awards for being a great place to work, and consistently high Glassdoor ratings.
For 17 consecutive years, we’ve taken home awards for being a Great Place to Work in Canada (GPTW), placing 3rd for the second year in a row (2023).
While transformation involves technology, managing the people side of the equation drives success. We put people before technology. Digital business processes change employee roles, and new digital services redefine customer interactions with your brand. We believe that this starts with our own culture and how we invest in our teams and then extends to our Client organizations and their customer.
Transform Customer Experience with Virtual Agents + Data + AI — Discover Now