IT Service Mangement

Driving agent productivity and IT operations while accelerating time-to-value with Freshservice’s ITSM Software

RIGHT-SIZE YOUR IT SERVICE MANAGEMENT

Online is proud to be partnered with Freshworks. Through our partnership, we help organizations like yours modernize ITSM with intuitive, fast-time-to-value, and intelligent solutions

THE FRESHSERVICE ADVANTAGE

Powerful Automation

Streamline repetitive tasks and manual processes with codeless workflows and powerful automation.

Integrated Platform

Connect departments, reduce resolution time, reduce costs, and improve visibility with a single platform for service management

Fast Implementation

With Codeless Freshservice, you can quickly customize, get migration services, and have 24/7 support

SOLUTIONS FOR YOUR CUSTOMERS AND YOUR EMPLOYEES

FOR YOUR CUSTOMERS

FOR YOUR EMPLOYEES

Turn customer support into customer delight.

Solve inquiries faster and personalize conversations with intuitive & collaborative support. 

Right-Size Your IT Service Management.

Modernize ITSM with an intuitive, fast-time-to-value, and intelligent solution.

"Managing your technology environment is a key strategic enabler for every organization. FreshService is a highly effective ITSM platform that allows IT leaders to implement their solutions quickly while remaining cost-effective, so they can get back to working on strategic imperatives for the business."

Darrel Popowich, Managing Director, Online Business Systems

Economic Impact of using Freshworks products

Independent Study Finds Businesses Achieve 308% ROI with Freshservice.

Ready to Modernize Your ITSM?

Contact us to understand how your organization can leverage the power of Freshservice’s AI-powered enterprise platform to unify customer experiences, increase productivity and get more ROI.