Organizational Change Consultant

What you'll do

• Support the development of change management strategies and plans for business initiatives.
• Work with Change Management team to integrate change management activities into the overall project plan.
• Investigate problems to determine their root cause, including conducting research, interviews, and evidence gathering; and writing reports of findings, conclusions, and recommendations.
• Conduct readiness assessments, evaluate results, and present findings in a logical and easy-to-understand manner.
• Establish, document, and sustain standardized change management processes for assessments, communications, engagement, resistance management, training, transition, and organizational design.
• Build a detailed inventory of change impacts through detailed analysis of project deliverables, interactions with impacted stakeholders, and business leaders.
• Develop implementation and transition plans focusing on the people impacted by the changes, working closely with the overall project team to ensure a seamless delivery.
• Develop mitigation plans for individual stakeholders to ensure awareness of the changes impacting them, why it is important to change, and knowledge of what is changing.
• Develop and execute training strategies and plans to build knowledge and ability for individual stakeholders impacted by the identified changes.
• Coach leaders on delivery and reinforcement of key messages for their teams.

What we'd like

• Post-secondary education in Human Resources, Business, or related field, and Prosci, CCMP, or similar organizational change management certification
• 3 years' experience in supporting a transformation project or business initiative where you applied formal change management techniques
• Experience training users in new processes and software
• Experience leading formal communications for an enterprise change
• Proficient in current change management principles, methodologies, and toolsets including assessments, communications and engagement, resistance management, training, and coaching
• PMP, CBAP, Lean Six Sigma, or other related certifications considered an asset
• Familiarity with IT project management, SDLC, and Agile methodologies
• Strong analytical skills and a demonstrated ability to understand and assess stakeholder groups
• Experience identifying and documenting change opportunities, risks, and impacts across diverse stakeholder groups
• Communicate effectively to all levels of the organization at the appropriate level of detail, both within IT and the business
• Build strong relationships with change sponsors and agents and provide coaching
• Experience formulating written communications, presentations, or videos
• Flexibility in accepting and independently delivering a variety of assignments

What's in it for you?

We have an amazing culture, a supportive environment and team members who are both smart and fun to be around. We know everyone says that; but, if you join us, you'll be saying it too. We offer a competitive compensation and benefits package:

Professional development budget and days.

Connection opportunities for learning and socializing.

Career mentor to help you grow in your career.

RRSP/401K matches for your future.

Wellness program to help keep everyone healthy.

About Online

We are "Onliners" - not employees.
We do amazing things for our Clients. And they keep inviting us back!
We are lifelong learners who continuously challenge ourselves.
We support, respect, and value one another.
We are collaborators. This is not a one-person show.
We believe in balance. We work hard, but we value - and take - our personal time.
We love to have fun, and a sense of humour is appreciated around here.
We deliver Results. Guaranteed.

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Online Business Systems serves an international market with teams members spanning across Canada, US and EMEA. Click here to see all locations.

Hear from Onliners on why they believe YOU want to work here!