iSecOps Infrastructure Analyst
Our Integrated Security Operations (iSecOps) team is growing! We are seeking an experienced Infrastructure Analyst who has a passion for providing excellent customer service to clients. You will work with our clients to understand the structure, policies, and operations of their organization, and to recommend solutions that enable the client to achieve their business goals. Reporting to our Director of Infrastructure Services, you will be part of a team that is responsible for designing, delivering, and supporting scalable, maintainable, and highly available network architectures that meet business objectives and SLAs. You are comfortable consulting with internal and external stakeholders to determine technology requirements that will support the client’s business goals. You will work out of our Winnipeg office with a fantastic team and may occasionally need to travel.
What you'll do
- Deliver infrastructure solutions related to various Microsoft cloud and hybrid infrastructure topologies associated with integrated security operations.
- Provide solutions to our clients through coordinating, assessing, developing, and communicating recovery environment requirements and contingency plans associated with the company’s Data Centers, resulting in recommendations to enable timely, effective decisions regarding data recovery planning.
- Implement an industry-leading, zero-trust data protection platform to our growing client base and provide expertise and ongoing managed services.
- Facilitate process design sessions to produce detailed process flows and associated documentation.
- Interview system stakeholders and record results, requirements, and recommendations.
- Analyze information to establish recommendations for improvements in system effectiveness and efficiency.
- Troubleshoot and resolve infrastructure anomalies.
- Monitor active network and server infrastructure.
- Respond to client requests based on established SLAs.
- Engage in other IT and iSecOps business responsibilities to support our dynamically changing business.
What we'd like
- High proficiency and working knowledge supporting and maintaining Microsoft cloud software and services in M365, Azure, and hybrid environments underpinned by Active Directory Domain Services.
- 2+ years’ experience delivering Microsoft cloud and/or IT solutions directly for clients, in an MSP environment. Experience supporting and maintaining back-office, desktop, and network Infrastructure components on private and public cloud topologies.
- Experience installing data center backup and recovery solutions with immutable data protection.
- Flair and passion for infrastructure security and understanding of the zero-trust methodology for digital information threat protection.
- Experience with server and desktop operating systems on the Windows, Apple, and Linux platforms for support, maintenance, and disaster recovery purposes.
- Broad knowledge of IT business issues and processes related to incident management, as well as enabling technologies to support the core business.
- Experience with networking concepts.
- Understanding different software development methodologies, including SCRUM/Agile.
- Experience with a branch of the “Security Lifecycle” to identify, assess, protect, and monitor infrastructure.
- Microsoft cloud platform or productivity certification to any level of completion preferred.
What's in it for you?
We have an amazing culture, a supportive environment and team members who are both smart and fun to be around. We know everyone says that; but, if you join us, you'll be saying it too. We offer a competitive compensation and benefits package:
Professional development budget and time.
Connection opportunities for learning and socializing.
Career mentor to help you grow in your career.
RRSP/401K matches for your future.
Wellness program to help keep you healthy.
About Online
We are "Onliners" - not employees.
We do amazing things for our Clients. And they keep inviting us back!
We are lifelong learners who continuously challenge ourselves.
We support, respect, and value one another.
We are collaborators. This is not a one-person show.
We believe in balance. We work hard, but we value - and take - our personal time.
We love to have fun, and a sense of humour is appreciated around here.
We deliver Results. Guaranteed.
We have an amazing culture, a supportive environment and team members who are both smart and fun to be around. We know everyone says that; but, if you join us, you'll be saying it too. We offer a competitive compensation and benefits package:
Professional development budget and time.
Connection opportunities for learning and socializing.
Career mentor to help you grow in your career.
RRSP/401K matches for your future.
Wellness program to help keep you healthy.
About Online
We are "Onliners" - not employees.
We do amazing things for our Clients. And they keep inviting us back!
We are lifelong learners who continuously challenge ourselves.
We support, respect, and value one another.
We are collaborators. This is not a one-person show.
We believe in balance. We work hard, but we value - and take - our personal time.
We love to have fun, and a sense of humour is appreciated around here.
We deliver Results. Guaranteed.
We are "Onliners" - not employees.
We do amazing things for our Clients. And they keep inviting us back!
We are lifelong learners who continuously challenge ourselves.
We support, respect, and value one another.
We are collaborators. This is not a one-person show.
We believe in balance. We work hard, but we value - and take - our personal time.
We love to have fun, and a sense of humour is appreciated around here.
We deliver Results. Guaranteed.
Location: Winnipeg, Manitoba
Business Team: Infrastructure Services
Online Business Systems now serves an international market with team members spanning Canada, US, and EMEA. Click here to see all locations.
Hear from Onliners on why they believe YOU want to work here!
iSecOps Infrastructure Analyst
Location: Winnipeg, Manitoba
Business Team: Infrastructure Services
Our Integrated Security Operations (iSecOps) team is growing! We are seeking an experienced Infrastructure Analyst who has a passion for providing excellent customer service to clients. You will work with our clients to understand the structure, policies, and operations of their organization, and to recommend solutions that enable the client to achieve their business goals. Reporting to our Director of Infrastructure Services, you will be part of a team that is responsible for designing, delivering, and supporting scalable, maintainable, and highly available network architectures that meet business objectives and SLAs. You are comfortable consulting with internal and external stakeholders to determine technology requirements that will support the client’s business goals. You will work out of our Winnipeg office with a fantastic team and may occasionally need to travel.
What you'll do
- Deliver infrastructure solutions related to various Microsoft cloud and hybrid infrastructure topologies associated with integrated security operations.
- Provide solutions to our clients through coordinating, assessing, developing, and communicating recovery environment requirements and contingency plans associated with the company’s Data Centers, resulting in recommendations to enable timely, effective decisions regarding data recovery planning.
- Implement an industry-leading, zero-trust data protection platform to our growing client base and provide expertise and ongoing managed services.
- Facilitate process design sessions to produce detailed process flows and associated documentation.
- Interview system stakeholders and record results, requirements, and recommendations.
- Analyze information to establish recommendations for improvements in system effectiveness and efficiency.
- Troubleshoot and resolve infrastructure anomalies.
- Monitor active network and server infrastructure.
- Respond to client requests based on established SLAs.
- Engage in other IT and iSecOps business responsibilities to support our dynamically changing business.
What we'd like
- High proficiency and working knowledge supporting and maintaining Microsoft cloud software and services in M365, Azure, and hybrid environments underpinned by Active Directory Domain Services.
- 2+ years’ experience delivering Microsoft cloud and/or IT solutions directly for clients, in an MSP environment. Experience supporting and maintaining back-office, desktop, and network Infrastructure components on private and public cloud topologies.
- Experience installing data center backup and recovery solutions with immutable data protection.
- Flair and passion for infrastructure security and understanding of the zero-trust methodology for digital information threat protection.
- Experience with server and desktop operating systems on the Windows, Apple, and Linux platforms for support, maintenance, and disaster recovery purposes.
- Broad knowledge of IT business issues and processes related to incident management, as well as enabling technologies to support the core business.
- Experience with networking concepts.
- Understanding different software development methodologies, including SCRUM/Agile.
- Experience with a branch of the “Security Lifecycle” to identify, assess, protect, and monitor infrastructure.
- Microsoft cloud platform or productivity certification to any level of completion preferred.
What's in it for you?
We have an amazing culture, a supportive environment and team members who are both smart and fun to be around. We know everyone says that; but, if you join us, you'll be saying it too. We offer a competitive compensation and benefits package:
Professional development budget and days.
Connection opportunities for learning and socializing.
Career mentor to help you grow in your career.
RRSP/401K matches for your future.
Wellness program to help keep everyone healthy.
About Online
We are "Onliners" - not employees.
We do amazing things for our Clients. And they keep inviting us back!
We are lifelong learners who continuously challenge ourselves.
We support, respect, and value one another.
We are collaborators. This is not a one-person show.
We believe in balance. We work hard, but we value - and take - our personal time.
We love to have fun, and a sense of humour is appreciated around here.
We deliver Results. Guaranteed.
Online Business Systems now serves an international market with teams members spanning across Canada, US and EMEA. Click here to see all locations.
Hear from Onliners on why they believe YOU want to work here!
We have an amazing culture, a supportive environment and team members who are both smart and fun to be around. We know everyone says that; but, if you join us, you'll be saying it too. We offer a competitive compensation and benefits package:
Professional development budget and days.
Connection opportunities for learning and socializing.
Career mentor to help you grow in your career.
RRSP/401K matches for your future.
Wellness program to help keep everyone healthy.
About Online
We are "Onliners" - not employees.
We do amazing things for our Clients. And they keep inviting us back!
We are lifelong learners who continuously challenge ourselves.
We support, respect, and value one another.
We are collaborators. This is not a one-person show.
We believe in balance. We work hard, but we value - and take - our personal time.
We love to have fun, and a sense of humour is appreciated around here.
We deliver Results. Guaranteed.
We are "Onliners" - not employees.
We do amazing things for our Clients. And they keep inviting us back!
We are lifelong learners who continuously challenge ourselves.
We support, respect, and value one another.
We are collaborators. This is not a one-person show.
We believe in balance. We work hard, but we value - and take - our personal time.
We love to have fun, and a sense of humour is appreciated around here.
We deliver Results. Guaranteed.
Online Business Systems now serves an international market with teams members spanning across Canada, US and EMEA. Click here to see all locations.
Hear from Onliners on why they believe YOU want to work here!
Our story began in 1986 in Winnipeg, Canada, where our CEO grew a small team of University friends into an award-winning Digital Transformation and Cybersecurity consultancy with over 350 team members across North America and EMEA. We have the stability of a larger company but the heart of a small company, even as we continue to grow. We have been on the “Best Workplaces in Canada” list for the past 16 years and you’ll understand why when you read what our team members say on Glassdoor: (https://www.glassdoor.ca/Overview/Working-at-Online-Business-Systems-EI_IE373050.11,34.html)
Online firmly believes in respect, equity, and equality and in providing EVERYONE equal opportunity to apply and succeed in their role. We are committed to creating and maintaining an inclusive and accessible environment for everyone.
